Passengers in wheelchairs can reserve conveniently accessible seats on trains. (Eligibility Criteria for Concession Ticket）
Please purchase the concession tickets with disability cards from the partnered convenience stores or from the ticket sales windows at any THSR stations. Online ticketing does not provide services for the reservation of accessible cars. If passengers need to reserve the accessible cars, please call our Customer Service Line: 4066-3000.
- Miaoli areas: 4266-3000
- Taitung and Kinmen areas: 4666-3000
- Matsu areas and mobile phones: 02-4066-3000
※ The above numbers are non-toll-free numbers, and charges are based on regular domestic and cell phone rates. To reserve Tickets, please contact the Ticket Sales Window at any THSR stations or call the Customer Service Line.