- Extension of ticket validity period during 2020 Chinese New Year Holidays
Multi-ride Ticket holder can travel in non-reserved seats during 2020 Chinese New Year Holidays (January 23 to January 29) . Should the validity period of Multi-ride Ticket overlaps with CNY holidays, the term will be automatically extended by the number of days affected.
- From 2019/7/1, customer service hotline for Miaoli, Taitung, Kinmen, Mazu areas and mobile phone users has changed to 02-4066-3000.
- With effective from September 1, 2017, the deadline for Multi-Ride Ticket registered cardholder to claim partial refund will change from within 2 years to 1 year after card expiry date.