台灣高鐵

EasyCard Cobranded Credit Card

Scope and Notes

Definition of Terms

  • EasyCard Cobranded Credit Card: This card is a chip card which can be used as a credit card and an EasyCard. The credit card issuers (hereinafter referred to as the issuers) issue the cobranded card in cooperation with the "EasyCard Corporation".
  • Automatic Add Value Service: Passengers can use Add Value Machine to add value to their cobranded EasyCard. Customers do not need to sign for confirming the interaction, taking receipts, or paying any fees.

The method of Use

  • Passengers can use the enabled automatic value added co-branded EasyCard( Debit EasyCard is not available) to touch the sensor machine for passing through the gate, but it is not allowed to purchase the other types of tickets or to pay the excess fare with the EasyCard.

Applicable identity

  • Adults may use the cobranded EasyCard. Children less than the age of 12, adults above the age of 65, passengers with physical or mental conditions and their companions, should purchase discounted tickets.
  • THSRC would limit the use of cobranded EasyCard for the crowds’ traffic congestion control on the situation such as the distribution of the consecutive holidays.
  • Before using cobranded EasyCard to take trains, please refer to "THSRC Electronic Farecards Guide."(only Chinese version) "Any other matters not set forth hereof shall be subject to the "Implementation Guidelines for Passenger Transport of Taiwan High Speed Rail Corporation".

Fare Calculation

Cobranded EasyCard is a card carrying a deposit value. Regular fare of the non-reserved seat ticket will be charged when the passenger uses the cobranded EasyCard to pay for the cost of transportation.

Deduction

Cobranded EasyCard will deduct the fare from the balance according to the records of the card when the passenger passes through the exit gate by touching the sensor machine. If the account shows a negative balance, the system will add value in units of $500 NTD to complete the minimum amount of fare (ex.: less than $1,415NTD, the system will add $1,500 NTD automatically) through auto-debiting your account.

Transaction History

  • Passengers may apply for a "Prof of Ticket Purchase or Refund" with tickets from the station staff members. Passengers may only request one copy of such.
  • Passengers can query the latest interaction history of the cobranded EasyCard through the Website, the Travel Information Inquiry Machine, and the Ticket Sales Windows.