Disabled passengers with disability cards can purchase the concession tickets. (The fare is 50% of the adult fare.) If a passenger with a disability who needs a companion to be with, the carer also can purchase the concession tickets.
Please purchase the concession tickets with disability cards from the partnered convenience stores or from the ticket sales windows at any THSR stations. Online ticketing does not provide services for the reservation of accessible cars. If passengers need to reserve the accessible cars, please call our Customer Service Line: 4066-3000.
- Miaoli areas: 4266-3000
- Taitung and Kinmen areas: 4666-3000
- Matsu areas and mobile phones: 02-4066-3000
※ The above numbers are non-toll-free numbers, and charges are based on regular domestic and cell phone rates. To reserve Tickets, please contact the Ticket Sales Window at any THSR stations or call the Customer Service Line.